Shipping policy

Shipping Policy – Baby Bls

Last updated: November 3, 2026

Thank you for shopping with Baby Bls. This policy explains how we process and ship your order, estimated delivery times, shipping costs, and what to expect after making a purchase.

Order Processing

All orders are prepared and processed within 1 to 3 business days after the order is successfully placed and payment is confirmed.

Business days exclude weekends and public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, if supported by the shipping method.

Please note that order processing times are separate from estimated shipping and delivery times.

Shipping Methods & Delivery Times

Our estimated delivery time is 8 to 20 business days, starting from the date your order is dispatched, not from the date the order is placed.

This estimated delivery period does not include the initial 1 to 3 business days required for order processing and preparation.

Delivery times are estimates and are not guaranteed. While we make every effort to ensure orders arrive within the estimated timeframe, actual delivery times may vary depending on the destination, shipping carrier, customs procedures, and other circumstances beyond our control.

Possible Shipping Delays

Occasionally, shipping and delivery delays may occur due to unforeseen or adverse circumstances, including but not limited to:

  • Adverse weather conditions or natural disasters.

  • Transportation disruptions or logistical issues.

  • Customs inspections, clearance procedures, or import processing delays.

  • Shipping carrier delays, operational disruptions, or service interruptions.

  • Public holidays and local transportation restrictions.

  • Unexpected events or circumstances beyond our reasonable control.

  • Increased shipping volumes during promotional campaigns and periods of high demand.

Peak Shopping Seasons

During periods of exceptionally high demand, such as Black Friday, Christmas, the holiday shopping season, and other major promotional events, order processing, carrier operations, and delivery services may experience higher-than-usual volumes.

As a result, delivery times may be longer than the standard estimated timeframe of 8 to 20 business days.

We appreciate your patience and understanding during these periods and will make reasonable efforts to ensure your order is dispatched and delivered as efficiently as possible.

Any significant delays will be communicated whenever relevant information is available.

Shipping Costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method.

Free standard shipping may be available on selected orders, as displayed at checkout.

United Kingdom Customs, Taxes and Other Applicable Fees

For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout.

If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility unless otherwise stated.

In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may be due when your order arrives in the United Kingdom.

These charges are determined by UK customs authorities and/or the carrier and are the customer's responsibility unless we expressly state at checkout that duties and taxes are prepaid.

Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.

European Union Customs, Taxes and Other Applicable Fees

Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees.

Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order.

If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility unless otherwise stated.

If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery.

If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.

Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method.

Customs processing may also affect delivery times.

Order Tracking

Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking number and tracking link, when available.

Please note that tracking information may take some time to become active or update after the shipment has been dispatched.

You can use the tracking details provided to follow your shipment's progress.

Shipping Destinations

We currently ship to Austria, Belgium, France, Germany, and the Netherlands.

International orders may be subject to customs duties, import taxes, fees, and customs-related delays.

Any applicable charges collected at checkout will be displayed before you complete your purchase.

Address Accuracy

Please ensure that your shipping address is accurate and complete before placing your order.

If you notice an error in your shipping information, please contact us as soon as possible.

We will make reasonable efforts to correct the address before the order is dispatched. However, address changes may not be possible once the package has entered the shipping process.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or significantly delayed, please contact our customer support team.

We will assist you in investigating the issue and communicating with the shipping carrier when necessary.

Please keep in mind that delays caused by customs authorities, transportation disruptions, adverse weather conditions, or exceptional periods of high demand may be outside our direct control.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We may be able to accommodate changes or cancellations before your order is dispatched.

Once an order is in transit, we are generally unable to modify its shipping details or cancel the shipment.

Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible, in accordance with our refund policy and applicable consumer protection laws.

Questions?

If you have any questions regarding shipping, delivery times, tracking information, or your order, please contact our customer support team.

Email: contact@babybls.com

You can also reach us through our Contact Information Policy.

Our team will be happy to assist you.